Shipping & Delivery Policy
Last updated: July 10, 2026 · NakshatraZone is owned and operated by PrimeNexa Technologies
1. Digital Products Only — No Physical Shipping
NakshatraZone (nakshatrazone.in), owned and operated by PrimeNexa Technologies, sells personalised digital astrology reports only. We do not ship any physical goods. Accordingly, no shipping charges, couriers, tracking numbers or delivery addresses are involved in any purchase.
2. How & When Your Report Is Delivered
Your report is generated and delivered electronically and instantly after a successful payment (processed securely through our payment gateway):
- On-screen: the full report unlocks immediately in your browser after payment.
- Download: a PDF copy is made available to download directly from the site.
- Email: a copy / access link is sent to the email address you provide at checkout.
Delivery is typically immediate. In rare cases (heavy load or a temporary technical issue), generation may take up to a few minutes. If your report has not appeared within 30 minutes of a successful payment, please contact us and we will deliver it manually.
3. Delivery Timeframe
Estimated delivery time: instant to 30 minutes for all digital reports. Because there is no physical dispatch, there are no shipping zones, delivery partners or transit times.
4. Non-Delivery or Access Problems
If you were charged but did not receive access to your report — for example, due to an incorrect email address, a browser/payment interruption, or a spam-filtered email — contact us with your Order / Transaction ID and we will re-deliver your report at no additional cost.
5. Contact Us
For any delivery-related query, reach us at:
PrimeNexa Technologies
Vill / Post — Nabagram, PS — Jamalpur, Dist. Purba Bardhaman, West Bengal, India — 713166
Phone: +91 79081 77957
Email: nakshatrazone@primenexatech.com
Business hours: Mon–Fri, 10:00 AM – 7:00 PM IST.
See also our Refund & Cancellation Policy and Terms of Service.